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| Profile - suresh lulla |
Suresh Lulla established Qimpro Consultants
Pvt. Ltd. in 1987 as a focused quality
management consultancy based on The Juran
Trilogy: quality planning, quality control,
and quality improvement. Since inception,
Qimpro has saved Indian corporates over Rs
20,000 crores in terms of cost of poor
quality, using the Juran methodologies.
Currently, Qimpro is the exclusive Indian
partner of Quality Council of Indiana, USA and
GOAL/QPC, USA. Apart from India, Qimpro has
conducted assignments in Thailand, Malaysia,
Singapore, Indonesia, Pakistan, Sultanate of
Oman, Iran, Bahrain, Kuwait, Kenya, and
Nigeria. |
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| Mr Lulla is a B Tech in
Mechanical Engineering from the Indian Institute of
Technology, Bombay and an MS in Industrial Engineering
from Wayne State University, Detroit.He is a Senior
Member of the American Society for Quality and a
Certified Management Consultant from the Institute of
Management Consultants of India. |
| In 1989, Mr Lulla established Qimpro Convention as a culmination of a quality improvement competition for the QualTech Prize. Currently, there are three parallel competitions - improvement, innovation, and sustainability in the manufacturing, services, and healthcare sectors. |
| In 2000, Mr Lulla
established Qimpro Foundation to recognize Quality
Statesmen (Qimpro Platinum Standard) and Leaders (Qimpro
Gold Standard) for individual excellence in business,
education, and healthcare. |
| In 2007, Mr Lulla founded BestPrax Club Pvt. Ltd. as the exclusive Indian member of the Global Benchmarking Network, established by Dr Robert Camp. |
| Areas of Specialization |
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Problem
Solving |
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Process
Excellence |
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Performance Excellence |
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Benchmarking Best Practices |
| Author |
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Mr Lulla was invited as Consultant for the third anniversary issue of Business Today, January 1995, dedicated to ‘The Quality Revolution’. |
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He was on
the Board of Editors for the book, ‘A History of
Managing for Quality’, J M Juran,
Editor-in-Chief, ASQC Quality Press (1995). |
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Mr
Lulla has authored ‘World-Class Quality: An
Executive Handbook’ published by Tata McGraw-Hill
(2003). |
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In 2011, Mr Lulla
contributed a chapter on ‘Measuring Trust and
Sustainability’ in Teaching Ethics published by
Centre for Business and Public Sector Ethics,
Cambridge. |
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Digital Tools |
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In 2011, Mr Lulla developed a
digital tool, BestPrax Barometer, for Harvesting
Best Practices in an organization. The feedback
report highlights the Best Practices and the Weak
Practices. This serves to grow Best Practices to
innovative Next Practices through Creativity Labs;
and to migrate Weak Practices to Best Practices
through Cross-industry Benchmarking |
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In 2015, Mr Lulla developed a
digital course, Problem Solving Pro. The USP of this
course is a case study – The Case of the Late
Patient – that runs across the sessions. It is in a
‘comic book’ format. |
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Quality Fables |
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In 2014, Mr Lulla released
Quality Fables. Unlike Aesop's Fables, these 25
fables are not based on fiction and/or animals. They
are based on real experiences and involve real
people. Each is a short narrative making a
significant point. |
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In 2015, Mr Lulla added
Quality Fables 2. An additional set of 25 fables. |
| Recognition |
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In 2004, Mr
Lulla was awarded the IMC Juran Centennial Medal
for his pioneering contribution to quality
practices in India |
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In 2005, Mr
Lulla was awarded the Distinguished Alumnus
Award by the Indian Institute of Technology,
Bombay in recognition of his outstanding
achievements in Quality Management Consultancy |
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In 2006, the Institute of
Management Consultants of India conferred on Mr
Lulla the award of Fellow Member. |
| Professional
Responsibility |
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Chairman,
IMC Quality Awards Committee - IMC Ramkrishna
Bajaj National Quality Award; IMC Juran Medal |
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Member,
Governing Board, Mumbai First |
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Board Member, IIPT India -
Educators Network Forum |
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Director - Membership
Retention and Engagement, Global Benchmarking
Network |
| Board Membership |
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Founder &
Mentor, Qimpro Consultants Pvt. Ltd. |
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Founder &
Managing Trustee, Qimpro Foundation |
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Founder & Director, BestPrax
Club Pvt. Ltd. |
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Trustee, Quantum Trustee Company Pvt. Ltd. |
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Independent Director, Tata Value
Homes Ltd. |
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Independent Director, TRIL
Infopark Ltd. |
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