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About Business Performance Improvement Resources (BPIR)
The BPIR.com website was launched in April 2002. It was developed by the Centre for Organisational Excellence Research (COER), Massey University and later formed into BPIR.com Ltd. Steve Welch one of the creators of the resource serves as the Managing Director and Dr Robin Mann, founder and creator, as the Commercial Director. Dr Robin Mann is also the Director of the Centre for Organisational Excellence Research and Chairman of the Global Benchmarking Network.
The BPIR started out as a project within COER where a team carried out research on what support is provided to organisations, small and large, via the internet, to help improve business performance. The foundation and interest behind the research was strongly linked to the experience of the team as qualified business excellence evaluators using the EFQM and Baldrige models.
The research revealed gaps in the types of services provided in the business improvement arena. Specifically there was no affordable 'one-stop' resource where in-depth information on a full range of issues was made available. Key areas researched included benchmarking; performance measurement; benchmarks; best practice information; high-performing organisations (benchmarking partners); tools and techniques; industry research; and self assessment (tools to diagnose weaknesses within the organisation). With this research outcome firmly in mind the BPIR was developed over a two year period with the aim to help fill these gaps.
Initially, through a careful choice of partners and support from Massey University, the BPIR was further developed and operated as an internal business unit in the University. In January 2006 the unit was formed into the company BPIR.com Limited. The company maintains its strong connection to COER and is moving forward rapidly with its plans for further enhancement of its services. The leadership at BPIR believe in a partnership approach to growth where strengths of like-minded organisations can be harnessed to form a robust service that has depths of expertise within the several areas it operates. Success in forming such partnerships can be seen in the growing list here.
For more information visit: http://www.bpir.com