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Dr Robin Mann
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Who Should Attend
This workshop is ideal for:
individuals assigned to the benchmarking governance role in their organisations
improvement specialists who want to hone their understanding of benchmarking
the benchmarking team (these are typically the stakeholders of processes that have been selected for benchmarking e.g. process owners, suppliers, customers and partners as appropriate)
This workshop is suitable either as a first exposure to the topic or to refresh a client’s understanding of the process.