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Dr Robin Mann
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Outcome
At the end of the training participants will:
know how to plan and conduct an effective benchmarking project that is focussed on achieving significant operational and financial benefits.
have developed a Terms of Reference for a benchmarking project and identified the steps required to undertake the project.
 
Certification
Individuals trained in TRADE can advance their knowledge of benchmarking through the accompanying certification scheme - to ensure that benchmarking is applied professionally.
Successful participants will be awarded the TRADE Benchmarking Trained Certificate (Bronze) by COER upon completion of the program which leads ultimately to the Trade Benchmarking Mastery Certificate (Gold).
This certification scheme is the first to be offered in benchmarking, and recognises the need to advance the professionalism of this field.