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What benchmarking is and what it is not |
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Benefits of benchmarking |
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Organising for benchmarking |
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The benchmarking process using COER’s innovative TRADE methodology: |
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T erms of Reference (plan the project) |
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R esearch current state) |
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A ct (undertake data collection & analysis) |
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D eploy (communicate & implement best practices) |
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E valuate (evaluate the benchmarking process & outcomes) |
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The benchmarking code of conduct |
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Resources required to conduct a benchmarking study |
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Benchmarking pitfalls and success guidelines |
