| 6. |
Research (research current state) |
|
 |
Introduction |
|
Understand area of focus to be benchmarked |
|
Define performance measures |
|
Identify current performance |
|
Review Research process |
|
Obtain approval to start the next stage of TRADE |
|
|
EXERCISE: TRADE – Research |
|
|
|
|
|
Presentation on BPIR.com – Benchmarking and Best Practice Website resource |
|
|
|
|
| 7. |
Act (undertake data collection & analysis) |
|
|
Introduction |
|
Establish criteria for selecting benchmarking partners |
|
Select potential benchmarking partners |
|
Invite and acquire benchmarking partners |
|
Prepare for data collection |
|
Collect and store data |
|
Analyse data |
|
Formulate recommendations |
|
Review Act process |
|
Obtain approval to start the next stage of TRADE |
|
| |
EXERCISE: TRADE – Act |
|
|
|
|
| 8. |
Deploy (communicate & implement best practices) |
|
|
Introduction |
|
Communicate findings |
|
Develop action plan |
|
Obtain approval for action plan |
|
Implement actions |
|
Review deploy process |
|
Obtain approval to start the next stage of TRADE |
|
|
|
|
|
| 9. |
Evaluate (evaluate the benchmarking process & outcomes) |
|
|
Introduction |
|
Perform cost /benefit analysis |
|
Review TRADE process |
|
Share experiences and project outcomes |
|
Close project |
|
|
|
|
|
