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Dr Robin Mann
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Profile - Dr Robin Mann
Dr Robin Mann is:
Founder and Head of the Centre for Organisational Excellence Research Massey University. COER undertakes research projects into business excellence and benchmarking. It administers a number of doctorate programmes. www.coer.org.nz
CEO of the Centre for Organisational Excellence Research Limited. COER Ltd undertakes consultancy projects in business excellence and benchmarking, and provides benchmarking training. www.coer.org.nz
Commercial Director and Founder of BPIR.com Ltd. BPIR.com is a leading Internet resource for sharing best practice and benchmarking information. It has more than 6,000 members worldwide. www.bpir.com.
Chairman of the Global Benchmarking Network. The Global Benchmarking Network is a membership-based organisation for those organisations that promote and support benchmarking within their country. Currently more than 20 countries are represented. www.globalbenchmarking.org
Advisory Board member at the Hamden Bin Mohammed e-University, Dubai www.hbmeu.ae. The e-University aims to become the leading e-educator in the Arab world through innovative, affordable and accessible means that is focussed on e-technology.
Prior to founding COER, Robin was the founder and manager of the Food and Drinks Industry Benchmarking and Self-assessment Initiative in the UK involving over 500 organisations, and previous to this he worked as the Process Improvement Manager at Burton’s Biscuits in Edinburgh. Robin obtained his PhD at Liverpool University in 1992. It was one of the first PhD’s worldwide on Total Quality Management.
In total Robin has helped over 300 organisations undertake self-assessments using a variety of business excellence self-assessment tools. Dr Robin Mann is a trained assessor of both the EFQM Excellence Model and the Baldrige Criteria. Robin has written over 20 refereed journal papers for leading journals, written over 100 non-refereed papers and reports, written 6 short books, given 100’s of professional presentations and is frequently a keynote presenter (invited to present at 11 countries in 2006).